1. Introduction
Welcome to Kobble, a brand operated by Kobble E-Task Enterprises (Registration Type: Business, CAC Registration No: 9628243) ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our micro-tasking platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit kobble.ng and use our services.
2. Information We Collect
- Personal Data: We may collect personally identifiable information, such as your name, email address, and bank account details (Nuban) for processing withdrawals.
- Identity Verification Data (KYC): To comply with AML regulations, we collect government-issued IDs (NIN slip, passport, driver's license, or voter's card), selfies for liveness checks, and encrypted National Identity Numbers (NIN).
- Task Data: Information related to the tasks you create, apply for, and complete on our platform.
- Usage & Analytics Data: We automatically collect information about your device and how you interact with our platform (e.g., IP address, browser type, pages viewed). We also use tracking pixels (like the Meta Pixel) to measure ad conversions.
- Security & Fraud Data: We collect rate-limiting data and leverage Cloudflare Edge security metadata (such as client IPs) to detect bots, prevent abuse, and secure the platform.
- Referral Data: We track referral codes and affiliate links used during registration to accurately attribute welcome bonuses and commissions.
3. How We Use Your Information
We use the information we collect to:
- Facilitate the creation of and secure your account.
- Process payouts to your registered Nigerian bank account and comply with Anti-Money Laundering (AML) regulations through identity verification.
- Match workers with appropriate tasks based on categories like App Testing, Surveys, or Social Engagement.
- Improve, personalize, and expand our platform.
- Serve targeted advertisements and analyze conversion metrics via tracking pixels.
- Send administrative information, task updates, and marketing communications.
4. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. Task posters will only see the information necessary to verify task completion (e.g., your Kobble username or proof of work).
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. Sensitive text data like your National Identity Number (NIN) is encrypted at rest using AES-256-GCM. Identity documents and selfies are securely stored in private cloud buckets and are only accessible by authorized compliance administrators via short-lived signed URLs. While we take strong precautions, no system is impenetrable, and no method of data transmission can be guaranteed against interception.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
[email protected]